Gates Chevrolet | South Bend, IN
Are you seeking to elevate your career in the automotive industry? Gates Automotive is thrilled to present an exceptional opening for a Service Advisor to join our esteemed team. As a Service Advisor, you will hold a key position in delivering top-notch customer service and bolstering the ongoing triumph of our brand.
About Us
At Gates Automotive, we pride ourselves on providing exceptional service and value to our customers. We believe that happy employees lead to happy customers, which is why we reward hard work and motivation. Your contribution as a Service Advisor is crucial to our promise of delivering outstanding service and value to our community.
Benefits
We value our employees and offer a comprehensive benefits package, including:
- Health Plan
- Medical Plan
- Paid Time Off
- Growth Opportunities
- 401(K) Plan
Responsibilities
As a Finance Manager, you will be responsible for:
- Greet and engage customers, ensuring a warm and welcoming atmosphere.
- Listen attentively to customers, assess their service needs, and provide expert recommendations.
- Coordinate service appointments and efficiently manage workflow to ensure timely completion of services.
- Collaborate closely with technicians, conveying accurate information and documenting service requests.
- Maintain accurate records of service activities, ensuring smooth communication and follow-up with customers.
- Resolve customer concerns promptly and effectively, striving to exceed their expectations.
- Stay up-to-date with industry trends and advancements through ongoing training and development programs.
- Foster and maintain strong relationships with customers, promoting loyalty and repeat business.
Qualifications
To be successful in this role, you should have:
- Availability to work flexible hours, including weekends.
- A self-starter mentality and an ambitious spirit.
- Eagerness to learn and master the in’s and out’s of our products.
- Exceptional communication skills to engage with customers and team members.
- A professional and well-groomed personal appearance.
- A clean driving record and a valid driver’s license.
At Gates Automotive, we are committed to fostering an inclusive and diverse workplace. We are an equal opportunity employer that prohibits discrimination and harassment based on various protected characteristics. We embrace individuals from all backgrounds and celebrate their unique talents and perspectives.
If you are ready to embark on an exciting career journey with Gates Automotive, where you will have the opportunity to excel and grow professionally, apply now! Join our team and help us make every customer a customer for life.